Trezor Login | Official Getting Started Guide™

Secure, concise, step-by-step instructions to connect, authenticate, and manage your Trezor hardware wallet safely.

Security-first • Updated 2025 • Verified links below

Overview — What “Trezor Login” means

Logging into your Trezor is the process of connecting the physical device to your computer or mobile host, authenticating with a PIN (and optional passphrase), and granting the local software (Trezor Suite or compatible apps) the ability to display account balances and prepare transactions. The private keys remain inside the device at all times; every sensitive operation requires your explicit confirmation on the device itself.

Step-by-step: Secure Login Flow

  1. 1

    Open the official app or website

    Start with https://trezor.io/start for onboarding or open https://suite.trezor.io for the desktop Suite. Only use official domains — do not follow links from untrusted messages or ads.

  2. 2

    Connect your device physically

    Use the cable supplied with your Trezor and plug it directly into your computer or supported mobile device. Avoid unknown USB hubs for initial setup and critical actions.

  3. 3

    Verify device appearance

    The Trezor screen will show a welcome or fingerprint-style verification. Confirm the device’s model and the “Welcome” message before proceeding with firmware or PIN setup.

  4. 4

    Enter your PIN on the device

    PIN entry occurs via the device interface; on-screen positions are randomized so that keyloggers cannot learn your PIN. Never type your PIN into a website or chat window.

  5. 5

    Optional: Use a passphrase

    If you enabled a passphrase, enter it now. A passphrase acts as a 25th word for a hidden wallet — it's powerful but irreversible if lost. Record passphrases physically if you plan to rely on them long-term.

  6. 6

    Confirm accounts & transactions

    After unlock, Suite displays accounts and balances. When you send funds, confirm the address and amount on your Trezor device screen before approval; do not rely solely on the computer display.

Important: Trezor (and any legitimate wallet) will never ask for your recovery seed or full private keys. If someone requests your seed, it is a scam.

Best practices for secure access

To maintain strong security when logging in and using your Trezor:

  • Always verify domain names: trezor.io & suite.trezor.io.
  • Store recovery seeds offline (paper or metal backup) and never photograph them.
  • Keep your computer free of malware: use reputable antivirus and avoid suspicious downloads.
  • Use a unique PIN and consider an additional passphrase for sensitive funds.
  • Apply firmware and Suite updates promptly via official channels.

Quick reference — Login table

ActionWhere/How
Download Suitesuite.trezor.io (official)
Firmware updatesVia Trezor Suite when device connected
PIN entryOn-device only (never type on computer)
PassphraseOptional — creates hidden wallets

Troubleshooting common login issues

If your Trezor is not detected, try these steps in order:

  1. Try a different USB port and the original cable.
  2. Restart Trezor Suite and your computer.
  3. For Windows, allow drivers to install when prompted.
  4. If firmware update fails, do not force unplug — consult official support.

FAQ

Can I log in using a mobile device?

Yes — with supported mobile apps or WebUSB-compatible browsers. For first-time setup and firmware flashing, a desktop or laptop is recommended.

What happens if I forget my PIN?

Forgetting the PIN will require a device wipe to remove the PIN. You can then restore your wallet on the same or a new device using your recovery seed.

Is my PIN stored on the computer?

No — the PIN is stored securely on the device and never transmitted to the host computer.